Return & Refund Policy
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1. No Returns After Delivery
Once a product has been delivered, returns are not accepted. Please verify your order details before placing it.
2. Damaged or Defective Products
If your product arrives damaged or defective, an unboxing video within 48 hours is required.
- The video must show sealed package opening
- Damage/defect should be clearly visible
- Video must be unedited
3. Return Shipping
Approved returns must be sent back using a reliable courier service with tracking. After inspection, refund or replacement will be processed.
4. Refund or Replacement
- Full or partial refund for damaged/defective products
- Refund for missing items if not fulfilled
5. Non-Returnable Items
- Used or opened products
- Products marked as non-returnable
- Electronic items (sold as-is, no warranty/support)
6. Reporting Timeframe
Issues must be reported within 48 hours of delivery. Late requests will not be accepted.
7. Refund Eligibility
- Damaged or defective products (with proof)
- Missing items (if not fulfilled)
8. Refund Timeline
Approval: You will be notified via email.
Processing: Refund will be processed within 7 working days.
Method: Refund will be credited to original payment method.
In rare cases, processing may take longer due to verification requirements. You will be informed accordingly.
Contact Us
For any questions or to request a refund, please contact our support team. We are here to assist you.
